To create ftp account proceed with the steps given below.
Step 1: Login to Control Panel.
Step 2: select FTP Accounts under Files.
Step 3: Enter the ftp username in Login field.
Step 4: Type the password in Password: field and re-type the same password in Password(Again): field.
Step 5: Enter the directory in Directory field which has to be listed once the ftp connection is done.
Step 6: Select the quota in Quota:. You can set default 2000MB or unlimited space for ftp account (which is used for file upload / download).
Step 7: Click "Create FTP Account" button.