High bandwidth usage on shared hosting accounts Print

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A simple explanation for high bandwidth usage is that your account's site or sites receive a lot of traffic. In other words, your site is popular, which is good news! If this is the case, please contact our Sales team to discuss possible upgrade options.

However, in other cases, high bandwidth usage is unintentional and caused by other factors. You can use C Panel to help analyze your website's bandwidth usage.

The following list describes some common issues that can cause high bandwidth usage. Resolving these issues does not require an upgrade:

  • Comment spam on a forum or blog such as Wordpress can affect bandwidth usage. Check your account for any old installations that you can remove, or for comments and spam postings that look automated. On most blogs, it is possible to disable commenting. If you want to allow comments, however, you may need to implement CAPTCHA protection for your website.
  • A hacked account often causes abnormal bandwidth usage. Make sure you use a secure password and keep all software up to date. For information about how to secure a hacked siteRunning cron jobs too frequently—particularly resource-intensive cron jobs—can negatively impact server performance.
  • Only run cron jobs as often as necessary. On shared hosting accounts, the shortest allowed interval for cron jobs is 15 minutes.
  • If none of the previous scenarios apply to your account, it may just be outgrowing what a shared server can handle. You should consider upgrading to one of our affordable VPS PLANS at



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